Return Policy
Prior Authorization is required for all returns. All non-defective returns should be in original, unmarked packaging, include all instructions, packaging etc. and be resalable as new. Returns to ArtCityPaintball.com of non-defective merchndise before 30 days from the invoice date from ArtCityPaintball.com to the purchaser are subject to a 15% restocking fee. Refused shipments will be subject to a 15% restocking fee. ArtCityPaintball.com will not accept returns of non-defective merchandise after 30 days. ArtCityPaintball.com is not a warranty repair station. All returns of defective items should be made to the manufacturer after 30 days.

Ordering Process:

 We will process all orders in the order we recieve them. It typically takes 4-6 business days to process orders. Orders are then shipped out. We try to make the process as quick and seemless as possible. However, somtimes there are problems that occur and delay the process. We will do everything possible to fullfil your order in a timely manor. If you ever need to expidite your order please call us and we will do everything possible to acomidate you.